Esco Lexicon User Manual download pdf (Page 8)

Ultra-low Temperature Freezers

Lexicon II

• Voyager

can communicate with the available intelligent Remote Monitoring Application Protocol service (iRMAP)

INTELLIGENT REMOTE MONITORING

APPLICATION SERVICE

iRMAP MONITORING SERVICE

• If the user elects to transmit data outside of their

facility, then Voyager

will encrypt the data twice

and allow the freezer data to be monitored by iRMAP

services at the Esco monitoring headquarters

• In the event of issues that could threaten customer

samples, an iRMAP monitoring team member will

contact the customer or an assigned customer

contact until the situation is resolved or the samples

are again placed into secure cold storage. The iRMAP

team member will continue to reach their contact(s)

until the samples are safe

• iRMAP in conjunction with the Predictive Failure

Monitoring System can also monitor the health of

the freezer and proactively dispatch service to correct

pending and future freezer issues that could threaten

customer samples

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Esco Lexicon User Manual Page 8